In today's business environment, which is largely characterised by accelerating change and increasing competition and complexity, Quality is a major deciding factor in any organisation's success. At NFM, we are fully aware of this reality and therefore continuously strive to ensure that Quality is part and parcel of everything that we do and everything that we are.
One of the simplest definitions of the word Quality is conformance to requirements and at NFM, we have established and documented very clear requirements for critical aspects of the operation and continuously strive to conform to these requirements in the achievement of the stated organisational objectives.
Following on from the pioneering of Total Quality Management (TQM) in Trinidad & Tobago, the organisation achieved registration to the ISO 9002:1994 international quality standard in 1996. NFM maintains the registration by proving to external auditors, on an annual basis, that the organisation complies with the various elements of the standard. The organisation was successful in converting its quality management system from ISO 9002:1994 to ISO 9001:2000 and achieved registration to the new standard in May 2003.
In June 2004, the company's HACCP (Hazard Analysis & Critical Control Points) system was also registered.
Quality is therefore a way of life at NFM and is clearly exhibited in our people, who are committed and well trained and our products, which conform to national and international standards. As the organisation continues to strive towards excellence, we are constantly mindful of the fact that Quality is everybody's business and that the journey to Quality has no end.
In today's business environment, which is largely characterised by accelerating change and increasing competition and complexity, Quality is a major deciding factor in any organisation's success. At NFM, we are fully aware of this reality and therefore continuously strive to ensure that Quality is part and parcel of everything that we do and everything that we are.
One of the simplest definitions of the word Quality is conformance to requirements and at NFM, we have established and documented very clear requirements for critical aspects of the operation and continuously strive to conform to these requirements in the achievement of the stated organisational objectives.
Following on from the pioneering of Total Quality Management (TQM) in Trinidad & Tobago, the organisation achieved registration to the ISO 9002:1994 international quality standard in 1996. NFM maintains the registration by proving to external auditors, on an annual basis, that the organisation complies with the various elements of the standard. The organisation was successful in converting its quality management system from ISO 9002:1994 to ISO 9001:2000 and achieved registration to the new standard in May 2003.
In June 2004, the company's HACCP (Hazard Analysis & Critical Control Points) system was also registered.
Quality is therefore a way of life at NFM and is clearly exhibited in our people, who are committed and well trained and our products, which conform to national and international standards. As the organisation continues to strive towards excellence, we are constantly mindful of the fact that Quality is everybody's business and that the journey to Quality has no end.